In this part of the website, you will find, over time, a growing collection of ideas, suggestions, methods, and tools, all relating - and we hope - helping you to work through change.


There has been a great deal of study about learning in connection with change in recent years. In the business and commercial settings, learning is seen as the way to develop and grow, and during times of considerable 'churn' in the markeplace could even ensure survival.

This resource will not attempt to take you through the whole learning process, but instead concentrates on reflection which is one of the key stages, if not the key stage, of the learning process.

Simply get into the habit of reflecting for a few moments on whatever work or project or change you are involved in, by asking - and answering - a few simple questions.

  • Q1: What are the key parts of this change?
  • Q2: Why are they the key parts? Why do I think they are key? What assumptions am I making?
  • Q3: What would I like to see as a result of the change? Why would I like to see this result?
  • Q4: So, what steps can I take to get that result? Why do I think those particular steps will get the result?

As you near the completion of the change, or just after, reflect again by asking some more critical questions.

  • Q1: Was the result what I expected?

Or, as often happens in the real world:

  • Q2: How different is the actual result to the one I expected? Can I live with the difference?
  • Q3: If the result wasn't what I expected, do I know why it is different?
  • Q4: Is there anything to learn from this experience? For example new skills, something new, something about myself, something about my job, and so on...
  • Q5: Where my initial thoughts (reflections) about the change accurate? If not, do I know why, or can I find out why?
  • Q6: If I made assumptions about the change, were they correct? Did they mislead me?
  • Q7: If I didn't succeed, what could I do differently next time (if there is a next time)?

It is important not to lose this valuable experience, so write it down in a journal, or keep notes in a ring binder or loose leaf folder or even a file on your computer - whichever method works for you.

Reflect and review them from time to time. You'll be amazed at the insights and ideas that arise from doing this.

The Timeline

The purpose of this is to set the future in the context of past and present experiences and events, to see if there are any patterns in the past that indicate why your present experience is the way it is, and if these indicate what might occur in the future. There are also things that had to happen so that the future could (and can) take place.

First select the medium on which you will draw your timeline.

  • It can be just a piece of paper,
  • It can be a flip chart page or pages,
  • It can be lining paper or the bown stuff butchers use, or
  • It could be a page on your computer.

You can do this on your own, with your friends, or your business associates, your team or even ME!

Draw a horizontal line on the - I'll call it - page.

At or near the left hand end draw a vertical line. This is the start, and can be the start of your business, the start of your life, the start of your project, or whenever makes sense for you.

Near the right hand end - but do leave a space for the future - draw another vertical line. This is NOW.

In chronological order - as you remember them - start to write in to the timeline

  • significant events,
  • happenings,
  • experiences,
  • personal achievements,
  • feelings (good and bad),
  • significant or influential people.

In the future - try to write in what you know, think or feel is going or likely to happen.

What would you like to happen?

  • Can you see any patterns emerge from the start until now?
  • Does the future look like more of the same?
  • Or is there a greater change emerging?
  • What can you do to help the change happen?
  • Is this what you want?
  • Is this what you or your business needs?
  • How does it feel?
  • Forced and unwelcome? Or,
  • Right and natural?

How can you harness your achievements to take advantage of the future opportunities?

Single and Double-loop Learning

Coming soon to these Resource pages...